Privacy policy

Privacy Policy

Last Updated: September 28, 2026

Zalqori™ — Business Information

Brand Name:
Zalqori™

Legal Company Name:
Shenzhen Make a Wish Technology Co., Ltd.

Business Address:
Room 2304, Xinghe Times Building, Dalang North Road, Dalang Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong Province, China

Legal Representative:
Guan Linfeng

Unified Social Credit Code:
91440300MAEF50RT2L

Customer Service Phone:
+86 19872828759

Customer Support Email:
service@zalqori.com

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM

Zalqori™ is owned and operated by Shenzhen Make a Wish Technology Co., Ltd.

Our Commitment to Privacy

At Zalqori™, we understand that privacy is an important part of shopping online.

This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process personal information when you visit our website, create an account, place an order, contact customer support, or interact with our online services.

It also explains certain choices and rights that may be available to you depending on where you live.

By using our website, you acknowledge the practices described in this Privacy Policy.

  1. Information We May Collect

The personal information we collect depends on how you interact with Zalqori™.

Information You Provide Directly

You may provide information when you:

  • Place an order

  • Create or manage an account

  • Subscribe to marketing communications

  • Contact customer support

  • Request a return or refund

  • Submit a product review

  • Complete checkout

  • Participate in a promotion or survey

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Account information

  • Customer service communications

  • Return or refund information

  • Marketing preferences

  • Payment-related transaction information

Payment Information

Payments may be processed by third-party payment providers, such as PayPal or other payment services made available at checkout.

Zalqori™ does not require customers to send complete payment card details to us by email.

Full card numbers, security codes, passwords, and similar sensitive credentials are generally handled by the relevant payment provider rather than manually stored by our customer support team.

  1. Information Collected Automatically

When you visit or interact with our website, certain technical information may be collected automatically.

Depending on your device and website configuration, this may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location derived from IP address

  • Pages viewed

  • Referring pages

  • Time spent on the website

  • Clicks and interactions

  • Shopping cart activity

  • Checkout activity

  • Cookie identifiers

  • Device identifiers

  • Website performance information

This information may be collected through cookies, pixels, analytics tools, log files, or similar technologies.

  1. How We Use Personal Information

We may use personal information for legitimate business purposes connected with operating Zalqori™.

Order Processing

We may use your information to:

  • Process orders

  • Confirm payments

  • Prepare products for shipment

  • Arrange delivery

  • Send order confirmations

  • Provide tracking information

  • Handle returns, refunds, and exchanges

  • Communicate about order issues

Customer Support

We may process personal information to:

  • Respond to questions

  • Locate customer orders

  • Investigate delivery problems

  • Assist with damaged or defective products

  • Handle return requests

  • Resolve complaints

  • Provide general customer service

Website and Store Operations

We may use information to:

  • Operate our online store

  • Maintain website functionality

  • Remember cart contents

  • Improve navigation

  • Analyze website performance

  • Understand how customers interact with our store

  • Improve products, services, and customer experience

Security and Fraud Prevention

Information may be processed to help:

  • Detect suspicious transactions

  • Prevent fraud

  • Protect customer accounts

  • Prevent abuse of our website

  • Protect our systems

  • Investigate security incidents

  • Comply with legal obligations

Marketing and Communications

If you choose to receive marketing communications, we may use your contact information to send information about:

  • New products

  • Product updates

  • Promotions

  • Special offers

  • Brand news

  • Other Zalqori™ communications

You may unsubscribe from promotional emails using the unsubscribe option provided in the message or by contacting us.

  1. Legal Bases Where Applicable

Depending on your location, privacy law may require us to identify a legal basis for processing personal information.

Where applicable, we may process information because:

  • It is necessary to fulfill a contract with you, such as processing an order

  • You have provided consent

  • We have a legitimate business interest that does not override your rights

  • We are required to comply with a legal obligation

  • We need to protect legal rights or prevent fraud

The appropriate legal basis may vary depending on the activity and applicable law.

  1. Shopify and Our E-Commerce Platform

Our online store may be hosted or supported by Shopify.

Shopify provides technology used to operate parts of our website, including store functionality, checkout, commerce infrastructure, and related services.

As part of providing those services, Shopify may process personal information relating to your use of our store.

Information you provide through our website may therefore be transmitted to or processed by Shopify as necessary to provide its services.

Shopify's handling of information is also governed by its own privacy practices.

  1. Cookies and Similar Technologies

Zalqori™ may use cookies and similar technologies to operate and improve the website.

Cookies are small data files that may be stored on your browser or device.

Types of Cookies We May Use

Strictly Necessary Cookies

These cookies support essential website functions such as:

  • Shopping cart operation

  • Checkout

  • Account security

  • Session management

  • Website navigation

Analytics and Performance Cookies

These may help us understand:

  • How visitors use the website

  • Which pages are viewed

  • How customers navigate the store

  • Whether website features are functioning properly

Preference Cookies

These may remember certain selections or settings to improve your experience.

Advertising and Marketing Cookies

Where enabled, marketing technologies may be used to:

  • Measure advertising performance

  • Understand campaign effectiveness

  • Show advertisements that may be more relevant to users

  • Limit repeated advertisements

  1. Managing Cookies

Depending on your browser, device, location, and the technologies used on our website, you may be able to:

  • Accept or reject certain cookies

  • Delete stored cookies

  • Change browser privacy settings

  • Limit tracking technologies

  • Adjust advertising preferences

Please note that disabling essential cookies may affect certain website functions, including cart, checkout, account, or login features.

  1. Analytics and Advertising Partners

Zalqori™ may work with service providers that support:

  • Website analytics

  • Advertising

  • Marketing

  • Conversion measurement

  • Customer communications

  • Fraud prevention

  • Store operations

These providers may process information on our behalf or, in some circumstances, according to their own privacy policies.

Depending on which services are enabled on our store, these providers may include platforms such as:

  • Google

  • Meta platforms, including Facebook and Instagram

  • Shopify

  • Advertising or measurement platforms used for our campaigns

We recommend reviewing the privacy settings and policies of relevant third-party platforms if you interact with them.

We do not represent that every service listed above is active at all times.

  1. How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business.

Recipients may include:

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • E-commerce platform providers

  • Website hosting providers

  • Analytics providers

  • Fraud prevention providers

  • Customer service providers

  • Marketing service providers

  • Technology vendors

  • Professional advisers

  • Government authorities where legally required

We aim to limit disclosure to information reasonably necessary for the relevant service or purpose.

  1. Sale or Sharing of Personal Information

Zalqori™ does not sell personal information in the traditional sense of directly exchanging customer data for money.

However, certain privacy laws may define some advertising or cross-context behavioral advertising activities as a "sale," "sharing," or similar disclosure.

Where applicable, you may have the right to opt out of certain advertising-related data uses.

Available privacy controls may be provided through our website or through a Your Privacy Choices page where applicable.

  1. Your Privacy Choices

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how data is used

  • Object to certain processing

  • Restrict certain processing

  • Withdraw consent where processing relies on consent

  • Opt out of certain targeted advertising activities

  • Request a portable copy of certain information

To submit a privacy request, contact:

service@zalqori.com

We may need to verify your identity before completing certain requests.

  1. Global Privacy Control and Preference Signals

Where required by applicable law and supported by our website configuration, recognized browser-based privacy preference signals, such as Global Privacy Control, may be processed as requests to opt out of certain data uses.

Availability and treatment of these signals can depend on applicable law, browser support, and the technologies used on our storefront.

  1. California Privacy Information

California residents may have additional privacy rights under applicable California law.

Depending on the law and circumstances, those rights may include:

  • The right to know what personal information is collected

  • The right to request deletion

  • The right to request correction

  • The right to know certain categories of disclosures

  • The right to opt out of certain sale or sharing activities

  • The right not to receive unlawful discriminatory treatment for exercising privacy rights

Requests may be submitted through:

service@zalqori.com

We may request information reasonably necessary to verify the request.

  1. Do Not Track

Some browsers provide a "Do Not Track" setting.

There is currently no single universally accepted technical standard governing how all websites must respond to these signals.

Our response to browser privacy signals may depend on applicable law and the privacy technologies supported by our website.

Where applicable, recognized opt-out preference mechanisms may be handled separately as described in this policy.

  1. International Data Transfers

Zalqori™ serves customers in multiple regions.

Our company, service providers, Shopify infrastructure, payment providers, logistics providers, or other vendors may operate in countries different from the country in which you live.

As a result, personal information may be transferred to and processed in other jurisdictions.

Where legally required, appropriate measures may be used to support the protection of personal information transferred internationally.

  1. Data Retention

We may keep personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer service

  • Maintain business and accounting records

  • Handle returns and refunds

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, regulatory, or compliance obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable practices.

  1. Information Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include:

  • Secure website connections

  • Restricted internal access

  • Third-party payment security systems

  • Account security controls

  • Fraud monitoring

  • Technical and organizational safeguards

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

For that reason, we cannot promise absolute security.

  1. Payment Security

Sensitive payment transactions are generally processed through authorized payment providers.

Zalqori™ does not ask customers to send complete credit card information, card security codes, PayPal passwords, or banking passwords through customer support email.

If you receive a message claiming to be from Zalqori™ asking for this information, please contact us through our official customer support information.

  1. Children’s Privacy

Zalqori™ is not intended for children under the age at which they can legally provide consent to the processing of personal information in their jurisdiction.

We do not knowingly seek to collect personal information directly from young children.

If you are a parent or guardian and believe a child has provided personal information to us inappropriately, please contact:

service@zalqori.com

We will review the request and take appropriate action where required.

  1. Marketing Emails

If you subscribe to marketing communications, we may send promotional emails about Zalqori™ products, offers, or updates.

You may unsubscribe at any time by:

Opting out of promotional messages will not necessarily stop transactional communications relating to orders, returns, refunds, security, or customer service.

  1. Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

Those websites are not controlled by Zalqori™.

Their collection and use of personal information are governed by their own privacy notices and terms.

We encourage you to review the privacy practices of third-party websites before providing personal information to them.

  1. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate steps based on the nature of the event and applicable legal requirements.

Where notification is legally required, affected individuals and relevant authorities will be notified in accordance with applicable law.

We do not guarantee a fixed notification period unless that period is required by the law that applies to the incident.

  1. Business Transfers

If Shenzhen Make a Wish Technology Co., Ltd. is involved in a merger, acquisition, restructuring, financing, asset sale, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

Any successor entity may continue to process information subject to applicable privacy requirements.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes to our website

  • New services

  • Changes in data practices

  • New technologies

  • Legal or regulatory requirements

  • Business operations

The updated version will be posted on this page with a revised "Last Updated" date.

Where required by applicable law, we may provide additional notice of material changes.

  1. Correcting or Updating Your Information

If your personal information changes or you believe information we hold is inaccurate, you may contact us to request an update.

Email:
service@zalqori.com

If you have a customer account, some information may also be editable through your account settings where available.

  1. Contact Us About Privacy

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact us:

Zalqori™ Customer Support

Legal Company Name:
Shenzhen Make a Wish Technology Co., Ltd.

Business Address:
Room 2304, Xinghe Times Building, Dalang North Road, Dalang Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong Province, China

Email:
service@zalqori.com

Phone:
+86 19872828759

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM

Your Privacy Matters to Zalqori™

Our goal is to be transparent about the information involved in operating our store and serving our customers.

If you would like to understand, update, or ask questions about how your information is handled, please contact our customer support team.

Thank you for choosing Zalqori™.